There you are pootling around the Amazon Ads website. Doing your thang and then a helpful tooltip appears Ooh, you think, I’ve not bothered to read up on how to use the website, this could be really useful. So you read it and realise you already use the function. Oh well, so you try to get rid of it. But you can’t. The tooltip x is hiding under the banner of the website. What’s more, the tooltip is covering the buttons it is trying to tell you about, so you can’t use them anymore. Help! The Amazon Ads tooltip is covering the filtering buttons. Oh, the irony. What’s a girl or guy to do? Much as it pains me, I had to ask my husband for help on this one as the instructions from Amazon Ads weren’t helpful in this case.
The problem: I can’t get rid of the tooltip on Amazon Ads
Here’s a screenshot of the problem:
The solution of how I exited the tooltip
The problem was I did not have the chart enabled.
- We had to enable the chart (I disabled it years ago as it was superfluous to my needs, but I knew I could always reactivate it if I needed to get it back)
- We refreshed the page.
- The tooltip then appeared below the chart and we were able to click on the x.
Enabling the Amazon Ads Chart
Click on Show Chart under the Filter by button.
Refresh the Page
Click on the x on the top right of the tooltip. I don’t have a screenshot of that because we got rid of it!
Hopefully, my experience will help someone else.